Terms & Conditions
This Terms and Conditions summary outlines the legal agreement between users of the website www.hotelwareishakitchens.com and the company, Isha Kitchens Hotelware, operating from Raipur, Chhattisgarh. It governs your access to and use of our e-commerce platform and the products sold through it. By using this website or purchasing from it, you agree to be legally bound by the following terms.
The website and its services are intended for use by individuals who are 18 years of age or older. If you are under the age of 18, you may use the website only under the supervision of a parent or legal guardian who agrees to be bound by these terms on your behalf.
Isha Kitchens Hotelware offers a range of commercial-grade kitchenware and hotelware products. While we strive to ensure that all product descriptions, prices, and images are accurate, occasional errors may occur. All prices listed are subject to change without notice, and product availability may be limited or discontinued without prior warning. We reserve the right to correct any inaccuracies or omissions and to update product information at any time.
Placing an order on our website constitutes an offer to purchase the selected products. This offer is subject to acceptance by Isha Kitchens Hotelware. We reserve the right to reject or cancel any order for reasons including but not limited to pricing errors, stock unavailability, suspicion of fraudulent activity, or violations of our terms. Payments must be made using the secure payment gateways provided, and all transactions are processed in Indian Rupees unless stated otherwise.
Once an order is confirmed and payment is received, we will initiate the dispatch of goods based on the estimated delivery timelines displayed on the product pages. However, delivery schedules are only approximate and may vary due to logistical or operational issues. Title and risk of loss transfer to the buyer upon dispatch from our warehouse. We are not responsible for delays or damages caused by third-party delivery services.
Customers may request returns or refunds in accordance with our Return and Refund Policy, which is detailed on the website. Products must be returned in their original, unused condition along with all packaging. Eligibility for refunds will be determined once we inspect the returned item. Refunds will be processed to the original method of payment and may take several business days to reflect.
All content featured on this website—including product images, logos, descriptions, layout, and software code—is the intellectual property of Isha Kitchens Hotelware and is protected by Indian copyright and trademark laws. No content may be copied, reproduced, modified, or distributed without our written consent.
While we strive to maintain a seamless and secure website experience, Isha Kitchens Hotelware does not guarantee uninterrupted or error-free operation of the site. We shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services. Our maximum liability in any such event will be limited to the total amount paid by the customer for the relevant order.
Users of this website are expected to behave responsibly and legally. You must not upload, share, or transmit any harmful, offensive, or unlawful content through our website, nor attempt to interfere with its operation or security. Any misuse may lead to termination of access and legal action if necessary.
We are committed to protecting your personal information in compliance with India’s Digital Personal Data Protection Act, 2023. All personal data collected through our platform is handled responsibly, used solely for order processing and communication purposes, and will not be sold or shared without consent. Full details are available in our Privacy Policy.
The laws of the Republic of India govern this agreement. In the event of a dispute, users agree to submit to the exclusive jurisdiction of the courts located in Raipur, Chhattisgarh.
Isha Kitchens Hotelware may amend or update these Terms and Conditions from time to time. It is your responsibility to check this page regularly. Continued use of the site following any changes indicates your acceptance of the revised terms.
This summary is provided for general understanding and convenience. For complete and binding details, users should refer to the full Terms and Conditions document available on our website.